Returns & Exchanges
At ModCloth, we want you to feel confident and inspired in every piece you purchase. If your new find isn't a perfect fit, we offer easy returns within 30 days of your order date for a full refund or store credit.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Your Refund Method
Select whether you would like a refund to your original payment method or a ModCloth store credit to use on your next vintage-inspired find.
Print and Pack
Download your prepaid shipping label, securely pack your unworn items with original tags attached, and affix the label to the outside of the package.
Ship It Back
Drop off your package at any authorized carrier location; once received at our warehouse, please allow 7-10 business days for your refund to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing